Refund policy
Thank you for shopping at Qupid's Online Store. Your satisfaction is our top priority. Please carefully read our Return and Refund Policy, which outlines the terms regarding returns and refunds.
**1. Return Policy**
1.1 **Returns for Faulty or Damaged Items:**
- Qupid's Online Store accepts returns for items that are faulty or damaged during shipping. If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will assess the issue and provide guidance on the return process.
1.2 **No Returns for Other Reasons:**
- Currently, Qupid's Online Store does not offer returns for reasons other than faulty or damaged items. All sales are final.
**2. Refund Policy**
2.1 **Refund Process:**
- Refunds will only be issued for faulty or damaged items reported within the specified timeframe. We reserve the right to inspect the item before processing a refund.
2.2 **Refund Method:**
- Refunds will be issued using the original payment method or as store credit, at the discretion of Qupid's Online Store.
2.3 **Non-Refundable Items:**
- Shipping charges, customs duties, and any additional fees are non-refundable.
**3. Cancelation Policy**
3.1 **Order Changes or Cancelations:**
- Once an order is placed, changes or cancelations are not permitted. Please review your order carefully before completing the purchase.
**4. Contact Information**
If you believe you have received a damaged or defective item, or if you have any questions regarding our Return and Refund Policy, please contact us at contact@qupiduk.com.
**5. Policy Changes**
Qupid's Online Store reserves the right to modify, amend, or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase on Qupid's Online Store, you acknowledge and agree to the terms outlined in this Return and Refund Policy.
**1. Return Policy**
1.1 **Returns for Faulty or Damaged Items:**
- Qupid's Online Store accepts returns for items that are faulty or damaged during shipping. If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will assess the issue and provide guidance on the return process.
1.2 **No Returns for Other Reasons:**
- Currently, Qupid's Online Store does not offer returns for reasons other than faulty or damaged items. All sales are final.
**2. Refund Policy**
2.1 **Refund Process:**
- Refunds will only be issued for faulty or damaged items reported within the specified timeframe. We reserve the right to inspect the item before processing a refund.
2.2 **Refund Method:**
- Refunds will be issued using the original payment method or as store credit, at the discretion of Qupid's Online Store.
2.3 **Non-Refundable Items:**
- Shipping charges, customs duties, and any additional fees are non-refundable.
**3. Cancelation Policy**
3.1 **Order Changes or Cancelations:**
- Once an order is placed, changes or cancelations are not permitted. Please review your order carefully before completing the purchase.
**4. Contact Information**
If you believe you have received a damaged or defective item, or if you have any questions regarding our Return and Refund Policy, please contact us at contact@qupiduk.com.
**5. Policy Changes**
Qupid's Online Store reserves the right to modify, amend, or update this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase on Qupid's Online Store, you acknowledge and agree to the terms outlined in this Return and Refund Policy.